Policy 🚨

 

🔒 Privacy Policy

 

 

YouSoGirlLulu respects your privacy. We collect personal information such as your name, email, address, and payment method strictly to process and ship your order.

 

We will never sell or share your information with third parties unless it is necessary to complete your order (e.g. USPS, payment processors like Stripe).

 

All payment info is processed securely. We do not see or store your credit card information.

 

For questions about your privacy or how your data is used, email: [email protected]

 

 

 

 

🚚 Shipping Policy

 

 

Please allow 2–3 weeks for order processing and delivery. Some items may take up to 4 weeks depending on demand and location.

 

Tracking numbers will be emailed once your order has shipped.

 

If your package is lost, stolen, or damaged, please contact USPS first. If further help is needed, email us at [email protected]

 

 

 

 

🔁 Return / Refund Policy

 

 

All sales are final. No returns or exchanges unless the item you received is wrong, damaged, or defective.

 

If there’s a problem with your order, email us within 48 hours of delivery at [email protected] with photos and a description of the issue.

 

Please do not file a dispute before contacting us. We will work with you to fix the problem.

 

 

 

 

📦 Terms of Service

 

 

By placing an order with YouSoGirlLulu, you agree to:

 

• Provide accurate shipping and payment info
• Allow up to 2–4 weeks for delivery
• Understand that all sales are final unless the item is incorrect or damaged
• Contact us with any concerns before opening a dispute

 

 

We reserve the right to cancel or refuse any order for any reason.

 

 

 

 

📬 Contact

 

 

For questions about orders, payments, or shipping:

Email: [email protected]

Instagram: @yousogirlulu